How We Rate Casinos

Last updated: 2026. At Lochside Follies, our casino reviews follow a consistent, transparent methodology. When assessing Spinshark Casino or any UK-facing brand, we evaluate eight key areas in order of importance, score each out of 10, and publish a final weighted rating.

1. Licensing & Regulation

We first verify that a casino holds a valid licence from a reputable authority. For players in Great Britain, we check the UK Gambling Commission (UKGC) register and any local GB approvals. We also consider licences from the Malta Gaming Authority (MGA) and Curaçao eGaming. We confirm the licence number, operator details, and whether the casino has any active sanctions, warnings, or unresolved complaints.

2. Game Selection & Software Providers

We assess the size, variety, and quality of the game library. This includes slots, live casino tables, and classic table games such as blackjack, roulette, and baccarat. We look for well-known software providers like NetEnt, Microgaming, Evolution Gaming, Pragmatic Play, and Play'n GO. We also test loading times, game filters, search functions, and the fairness of RNG-based games.

3. Bonus Terms & Wagering Requirements

We read the full terms and conditions for every welcome offer, reload bonus, free spins, and loyalty reward. We evaluate wagering requirements (rollover), game weightings, maximum cashout limits, time restrictions, and excluded payment methods. Bonuses are rated higher when terms are clear, fair, and easy to understand.

4. Payment Methods & Withdrawal Speed

We examine the available deposit and withdrawal options, including debit cards, e-wallets, bank transfers, and cryptocurrencies where applicable. We verify processing times, fees, minimum and maximum limits, and KYC verification requirements. Withdrawal speed is tested through real player feedback and our own test accounts.

5. Customer Support

We contact customer support through 24/7 live chat and email. We measure response times, professionalism, accuracy of answers, and availability across different hours. Support in English is essential for GB players, and any additional languages are noted. Poor or unhelpful support lowers the score significantly.

6. Mobile Experience

We test the casino on iOS and Android devices using both mobile browsers and dedicated apps if available. We evaluate responsive design, page loading speed, game performance, navigation, and access to account features such as deposits, withdrawals, and responsible gaming tools.

7. Responsible Gaming Tools

We verify that the casino provides practical responsible gaming features, including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion options. We also check for links to support organisations such as GamCare and BeGambleAware. Casinos with strong player protection tools receive a higher rating.

8. Our Rating Scale

Each of the above categories is scored from 1 to 10. The scores are weighted according to the order of importance listed, with licensing and game selection carrying the most weight. The final rating is a weighted average rounded to one decimal place. A score of 9–10 is excellent, 7–8 is good, 5–6 is average, 3–4 is poor, and 1–2 is very poor. We do not recommend casinos that score below 5.